FAQs for Shopshly Classifieds
General FAQ Questions
What is Shopshly?
Shopshly is an online classifieds platform where users can buy, sell, and trade a variety of items, including electronics, vehicles, real estate, services, and more.
How does Shopshly.in work?
Sellers can post ads for their products or services, and buyers can browse the listings, contact sellers, and finalise transactions directly.
Is Shopshly.in free to use?
Yes, posting basic ads and browsing listings on Shopshly.in is free. However, premium features like highlighted ads or boosted visibility may incur charges.
For Buyers
How do I find products or services on Shopshly.in?
Use the search bar to type keywords or browse categories to find listings that meet your needs.
How do I contact a seller?
Click on the ad listing and use the “Contact Seller” button to send a message or find the seller’s contact details.
Is it safe to buy from Shopshly.in?
Shopshly.in encourages safe transactions. Always meet in public places for local deals, verify the product before payment, and avoid sharing personal financial information.
For Sellers
How do I post an ad on Shopshly.in?
To post an ad:
1. Sign in to your account.
2. Click on “Post an Ad.”
3. Fill in the details, upload images, and submit.
Are there any charges for posting ads?
Basic ads are free, but you can choose premium options like “featured ads” or “top listings” for a fee to increase visibility.
Can I edit or delete my ad?
Yes, go to “My Ads” in your account dashboard, and you can edit or delete your ad at any time.
How long will my ad stay active?
Ads remain active for [specific duration, e.g., 30 days]. You can renew or repost them after this period.
Account Management
Do I need an account to use Shopshly.in?
Yes, you need an account to post ads or contact sellers. Browsing listings does not require an account.
How do I create an account?
Click “Sign Up,” enter your email or phone number, and create a password. Alternatively, you can use your Google or Facebook account to sign up.
How do I reset my password?
Click “Forgot Password” on the login page and follow the instructions to reset your password.
Can I deactivate or delete my account?
Yes, contact customer support or use the account settings to deactivate or delete your account.
Safety and Privacy
Is Shopshly.in safe for transactions?
Shopshly.in promotes safe practices, but users should be cautious. Avoid upfront payments, verify items and sellers, and use public meeting places for exchanges.
How does Shopshly.in protect my information?
We prioritise user privacy and use advanced security measures to protect your data. Please refer to our privacy policy for details.
Payments and Promotions
How do I pay for premium ads features?
You can pay using credit/debit cards, UPI, net banking, or digital wallets when upgrading to premium ad services.
Can I get a refund for premium services?
Refunds are subject to our refund policy. Contact customer support for assistance with specific cases.
Customer Support
How can I contact Shopshly.in’s support team?
Email: support@shopshly.in
Phone: [8699135209]
Live Chat: Available on our website/app.
What should I do if I encounter a fraudulent seller or buyer?
Report suspicious activity immediately using the “Report” button on the listing or by contacting customer support.
Miscellaneous
Can I post ads for services or jobs on Shopshly.in?
Yes, Shopshly.in supports listings for services, job postings, and more. Choose the appropriate category when posting.
Does Shopshly.in offer delivery services?
Shopshly.in does not directly provide delivery services. Buyers and sellers must coordinate logistics independently.
For further queries, feel free to contact Shopshly.in’s customer support team!